At Ample Decor Products, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please read our Return and Refund Policy below to understand how to proceed.
1. Return Eligibility
To be eligible for a return, the following conditions must be met:
- Items must be returned within 7 days of receiving your order.
- Products must be in their original, unused condition, with all tags and packaging intact.
- Custom or personalized items are not eligible for return unless there is a defect or error on our part.
2. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our customer service team at info@ampledecorproducts.com or +91-9458403329 to request a return authorization.
- Provide your order number and reason for the return.
- Once your return request is approved, we will provide you with a return shipping address and instructions.
3. Return Shipping
- Customers are responsible for the return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.
4. Refund Process
- Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–14 business days.
- Please note that depending on your bank or credit card company, it may take additional time for your refund to post to your account.
5. Exchanges
- If you wish to exchange an item for a different size, color, or product, please initiate the return process as outlined above. Once we receive your returned item, you can place a new order for the desired product.
6. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 14 days of delivery. We will provide instructions for returning the item and arrange for a replacement or refund.
7. Non-Returnable Items
The following items are non-returnable:
- Gift cards
- Customized or personalized items
- Clearance or sale items (unless otherwise stated)
8. Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time. Changes will be posted on this page, and we encourage you to review this policy periodically.
Need help?
Contact us at info@ampledecorproducts.com for questions related to refunds and returns.